FinTech
Verdivo – AI Chargeback Automation Platform
Client: Verdivo
The Challenge
Shopify merchants needed to transform chargeback handling from a reactive, manual process into a proactive, AI-assisted revenue protection system with card network integration.
Our Solution
Architected an event-driven platform integrating directly with Shopify, payment processors, and card network alert programs (Verifi RDR, CDRN, Ethoca). Implemented AI-driven evidence generation and automated dispute lifecycle management.
Technologies
Next.jsNode.jsPostgreSQLRabbitMQShopify APIStripeAI/ML
Results & Impact
- Millions in revenue recovered
- Zero manual merchant involvement
- Real-time dispute prevention
- Higher win rates with AI evidence